The website www.henne.com.au (Site) is operated by Henne Clothing Pty Ltd (ACN 637 863 168) (Henne).
Your access and use of the Site is conditional upon your acceptance and compliance with the terms, conditions, notices and disclaimers contained in this documents and elsewhere on the Site (collectively, the Terms).
Henne reserves the right to amend any part of the Terms at any time without prior notice. Your continued use of the Site after such changes constitutes your acceptance of the variations. You should visit this page periodically to review the Terms.
Your use of and/or continued access to the Site constitutes an agreement by you that you accept and agree to abide and be bound by the Terms as amended. If you object to any of the Terms, or any amendments, your only recourse is to immediately discontinue your use of the Site.
If you violate the Terms, Henne may immediately terminate your right to use and access the Site.
2. Intellectual Property
The content of the Site, including all information, data, text, graphics, images, sound files, software, advertisements and other material (Content), is and remains at all times the property of Henne and its licensors and is protected by Australian and international copyright law.
The Content must only be used in accordance with the Terms and any additional terms and conditions specified by the licensors of the Content. In particular, you must not:
- download, republish, retransmit, reproduce or otherwise use any item of the Content as a stand-alone file;
- modify or otherwise make derivative works of the Site or the Content;
- remove or modify any copyright, trademark, or other proprietary notices that have been placed in the Content;
- use any data mining, robots or similar data gathering or extraction methods; nor
- use the Site or the Content other than for its intended purpose.
All names, logos and trademarks are the property of Henne. Nothing on the Site should be construed as granting any licence or right to use any name, logo or trademark without the express prior permission of Henne or the relevant contributor.
3. Use of Site
You must not use the Site in any manner or for any purpose that is unlawful, violates any right of Henne, prohibited by the Terms or potentially detrimental to the image or reputation of Henne. In particular, it is a condition of your use of and/or access to the Site that you do not do any of the following:
- disrupt or interfere with in any way the Site or the Content;
- disrupt or interfere with in any way any server, software, hardware or equipment, operated by Henne or third parties, that is connected to or via the Site;
- violate any applicable law, statute, ordinance or regulation;
- distribute through the Site (or send to email addresses listed on this Site) any inappropriate communication in any form, including obscene, harassing, pornographic, abusive, slanderous, defamatory, vulgar, threatening or offensive material; or
- bypass any security mechanisms imposed by the Site.
Henne reserves the right to cooperate fully with any law enforcement authority in any jurisdiction in respect of any lawful direction or request to disclose the identity or other information in respect of any use of the Site.
If you register for an account on the Site, or place an order, you must:
- provide accurate, current and complete information as required;
- maintain the security of your login details and password; and
- maintain and update as necessary any information provided.
4. Hyperlinks
The Site may contain hyperlinks and other pointers to interested website operated by third parties (Linked Sites). Henne does not sponsor or endorse the Linked Sites or Third Party Materials. The Linked Sites and Third Party Materials are not under the control of Henne and Henne is not responsible for the availability, accuracy, legality or decency of material or copyright compliance of the Linked Sites or Third Party Materials or any hyperlink contained in a Linked Site.
You link to any Linked Site, and use any Third Party Materials, entirely at your own risk and Henne is in no way liable or responsible for any advertising, products or materials on or available from the Linked Sites or promoted by the Third Party Materials. You agree that you will not use any Third Party Materials in a manner that would infringe or violate the rights of any other party and that Henne is not in any way responsible for any such use by you.
5. Use and retention of data
Henne’s Privacy Policy, which can be accessed on the Site, applies to all users and is incorporated into the Terms by reference. You should read our Privacy Policy before using any other feature of the Site.
Henne reserves the right to change the Privacy Policy from time to time. Please visit the Site regularly and check our current Privacy Policy.
Henne will not sell your information to any other customers or third parties.
6. Gift Cards and Credit notes
- Gift Cards & Credit Notes are valid for 3 year from date of purchase.
- Gift Cards & Credit Notes can be redeemed against all products on the Site.
- Gift Cards & Credit Notes are non-transferable, can only be used on the Site.
- Gift Cards & Credit Notes may not be returned or redeemed for cash.
- If your order total is less than the value of the Gift Card or Credit Note, the remaining balance will be available and can be redeemed against subsequent orders.
- All remaining balances exceeding the value of your gift credit or store credit must be paid via an alternate payment method.
- If you return products you have purchased using a Gift Card, the remaining balance will be credited to you as store credit and can be redeemed against subsequent
- Virtual Gift Cards will be e-mailed to the purchaser once the full order has been processed and payment has been taken.
- Henne is not liable for delivery of a Virtual Gift Card or Credit Note to an incorrect or non-existent email address. This is the sole responsibility of the purchaser.
- Henne is not responsible if a Gift Card is lost, stolen, destroyed or used without permission.
- Henne reserves the right to cancel a Gift Card or Credit Note if we deem such action necessary.
- You cannot use any discount codes to purchase a Gift Card.
7. Promotional Codes
All promotion codes are non-transferable and there is no cash alternative. No more than one promotional code can be applied at checkout or to an order. They cannot be used in conjunction with any other promotion code or offers, and must be redeemed by the date published, if provided. Henne reserves the rights to cancel or refuse the usage of any promotional code at any time.
All promotional codes must be applied at checkout, and cannot be applied to any previous or retrospective orders or gift card purchases. We have the right to refuse use of any promotional code for any reason. The times of use will be outlined in the marketing material, the code cannot be used outside of this time.
8. Specific Promotions and Competitions
8.1 Win Your High Winter Wardrobe
For the purposes of these Terms and Conditions, "the Promoter" refers to Henne Clothing Pty Ltd (ACN 637 863 168) of 1/146 Burwood Rd, Hawthorn VIC 3122, Australia. The "Prize" refers to four (4) x $500 AUD Henne vouchers to be used online at henne.com.au. The total prize pool is $2,000 AUD. By entering the competition, entrants agree to be bound by these Terms and Conditions.
Entrants must be residents of Australia and eighteen (18) years of age or older at the time of entry.
The following persons are not eligible to enter: employees, directors and officers of the Promoter; the immediate family members of those persons; and the employees, directors, officers and contractors of any agency, supplier or third party associated with the planning, delivery or administration of this competition. For these purposes, an immediate family member means a spouse, de facto partner, parent, step-parent, child, step-child or sibling, whether natural or by adoption.
To enter, each entrant must complete the official competition entry form and submit all details marked as required. Only one (1) entry per person is permitted; where the Promoter identifies multiple entries from the same person, only the first valid entry received will be retained and all subsequent entries will be discarded. No purchase is necessary and entrants will not be required to pay to enter.
The Promoter will not be held liable for any failure of receipt of entries. Subject to the Liability section below, the Promoter takes no responsibility for entries which are lost, delayed, illegible, corrupted, damaged, incomplete or otherwise invalid.
The draw will take place at the Promoter's head office at 1/146 Burwood Rd, Hawthorn VIC 3122 Australia, following the close of the competition. The draw will not take place publicly. Four (4) winning entrants will be selected at random and each winner will receive one (1) $500 AUD Henne voucher.
Winners will be notified by email within five (5) business days of the draw, sent to the email address supplied by the entrant on the official competition entry form.
The Promoter operates one official account for the purposes of this competition. Winners will only ever be contacted from customercare@henne.com.au and via the Promoter's official Instagram account, henne_. The Promoter will never request payment, banking details or payment card details in connection with claiming a Prize.
Each winner must claim their Prize by responding via email to the notification within five (5) business days of the date the notification is sent. Where a Prize is not claimed within that period, the Promoter may disqualify that winner and conduct a redraw. Any redraw will take place within ten (10) business days of the original draw, at the location specified above, and the redrawn winner will be notified and must claim on the same terms. Any Prize remaining unclaimed thirty (30) days after the original draw will be forfeited, subject to any direction of a relevant regulatory authority.
Where requested by the Promoter, a winner must provide their full name, email address and contact details for the purpose of prize fulfilment.
Prizes are non-transferable, non-refundable and not redeemable for cash in whole or in part. Each voucher is valid for three (3) years from the date of issue and must be redeemed at henne.com.au before expiry. The voucher may be used across multiple orders and may be applied to sale or discounted items.
Where a Prize becomes unavailable for any reason, the Promoter reserves the right to substitute that Prize for a prize of equal or greater value, subject to any written directions of a relevant regulatory authority.
The Promoter collects the personal information provided by entrants on the official competition entry form for the purposes of conducting the competition, identifying and notifying winners, fulfilling Prizes, and, where the entrant has consented, sending marketing communications. The Promoter handles personal information in accordance with the Privacy Act 1988 (Cth) and its Privacy Policy, available at https://www.henne.com.au/pages/privacy-policy, which sets out how an entrant may access or correct their personal information and how to make a privacy complaint.
The entry form includes a separate, clearly identified and optional consent by which an entrant may agree to receive marketing communications from the Promoter by email and, where a mobile number is provided, by SMS. That consent is not pre-selected and is not a condition of entry; an entrant who does not provide it is entitled to enter the competition and to win on the same terms as any other entrant.
Where an entrant provides that consent, the Promoter may send marketing communications about its products, promotions, events and services. Every such communication will identify the Promoter and include a functional unsubscribe facility. An entrant may withdraw consent at any time by using the unsubscribe link in any communication or by contacting the Promoter at customercare@henne.com.au, and the Promoter will action the request within five (5) business days.
The Promoter may disclose personal information to its service providers for the purposes described above, including its email marketing platform, its eCommerce platform and its analytics providers, some of whom may store personal information outside Australia. The Promoter will not sell entrants' personal information.
By entering, each entrant consents to the Promoter publishing their first name, the initial of their surname, and their state or territory of residence on the Promoter's website and social media channels for the purpose of announcing the results of the competition. The Promoter will seek a winner's separate written consent before publishing any further personal information, image, likeness or statement.
Nothing in these Terms and Conditions excludes, restricts or modifies any right or remedy, or any guarantee, warranty or other term or condition, implied or imposed by the Australian Consumer Law or any other applicable law that cannot lawfully be excluded, restricted or modified.
Subject to the paragraph above, and to the extent permitted by law, the Promoter and its associated agencies and companies exclude all liability for any loss, damage, cost or expense, including indirect or consequential loss, suffered or incurred in connection with this competition or the acceptance, use or enjoyment of a Prize. Subject to the same paragraph, and to the extent permitted by law, the Promoter's total liability in connection with this competition is limited to the value of the relevant Prize.
Where circumstances arise beyond the Promoter's reasonable control, including technical failure, force majeure, fraudulent interference with the entry mechanism, or the direction of a relevant regulatory authority, the Promoter may cancel, terminate, modify or suspend the competition or these Terms and Conditions, in whole or in part. The Promoter will give notice of any such action on its website and, where practicable, by email to affected entrants. Any such action is subject to any applicable law and to any written direction of a relevant regulatory authority.
From time to time, the Promoter may run promotions or competitions on its website or social media channels which are subject to both these Terms and Conditions and any additional promotion-specific or competition-specific terms, which are incorporated into these Terms and Conditions by reference. Promotion-specific conditions may include, but are not limited to, eligibility requirements, entry methods, prize conditions or campaign timing. By participating, entrants agree to all applicable terms.
The Promoter may conduct joint promotions with third-party partners. Where applicable, entrants should refer to the relevant partner terms.
Instagram and Facebook are not in any way affiliated with, or involved in, this competition. By entering this competition, entrants release Instagram and Facebook from all responsibility in connection with the competition and agree to their respective Terms of Service.
These Terms and Conditions are governed by the laws of the State of Victoria, Australia. Entrants submit to the non-exclusive jurisdiction of the courts of Victoria and the courts competent to hear appeals from those courts.
Winners: Angela L, Paula S, Dhani D, Lily J
9. Mobile Message Service
Henne may from time to time use a mobile message service, which you may opt-into by providing your mobile number to Henne via the Site.
Your use of the mobile service constitutes your agreement to these mobile service terms. We may modify or cancel the mobile phone service or any of its features without notice.
To the extent permitted by applicable law, we may also modify these mobile service terms at any time and your continued use of the service following the effective date of any such changes shall constitute your acceptance of such changes.
We do not charge for the mobile message service, but you are responsible for all charges and fees associated with text messaging imposed by your wireless provider. Message and data rates may apply.
Text messages may be sent using an automatic mobile dialling system or other technology. Your consent to receive autodialled marketing text messages is not required as a condition of purchasing any goods or services.
If you have opted in, the mobile service can provide updates, alerts, promotions, specials, and other marketing offers from Henne via text messages through your wireless provider to the mobile number you provided.
Henne may use cookies to help keep track of items you put into your shopping cart including when you have abandoned your cart or when you opt-in to receive information about back in stock items and this information is used to determine when to send messages via SMS.
Click the unsubscribe link in any text message to cancel at any time. You'll receive a one-time opt-out confirmation text message. For Service support or assistance, email customercare@henne.com.au.
10. Indemnity
You indemnify Henne and their Personnel (Indemnified Persons) against:
- all losses incurred by the Indemnified Persons;
- all liabilities incurred by the Indemnified Persons; and
- all costs actually payable by the Indemnified Persons to their own legal representatives (whether or not under a costs agreement) and other expenses incurred by the Indemnified Persons in connection with a demand, action, arbitration or other proceeding (including mediation, compromise, out of court settlement or appeal); arising directly or indirectly as a result of or in connection with:
- any third party claims against the Indemnified Persons arising from your use of or access to the Site;
- any breach or violation of the Terms by you.
11. Accuracy
Henne endeavours to present the most recent, accurate and reliable information on our Site at all times. However there may be rare occasions when some of the information features, incomplete or inaccurate data.
Henne makes every effort to display and inform you as accurately as possible on our product colours, sizes, cut, fit, make and general product descriptions.
In terms of colour display for our products; computer monitors, tablets and mobile devices’ resolution may vary and we cannot guarantee that your monitor’s display of any colour will be completely accurate.
In relation to varying sizes, cuts and shapes displayed via the images on the Site and featured on our models we cannot guarantee they will fit you exactly the same, as each individual body is different and treat each individual piece differently.
Henne reserves the right to amend errors or to update product information at any time without notice. In the event any information about a product is incorrect (e.g. size, quality, material, price etc).
Henne reserves the right to refuse or cancel any order placed for that incorrectly described item. In the event of such a refusal or cancellation of an order and your chosen payment method has been charged, Henne shall issue a credit to that chosen payment method in the amount of the cancelled order.
12. Disclaimer
All Content is provided on an “as is” basis and Henne and its Personnel do not warrant or make any representations about the correctness, accuracy, timelines, completeness, reliability, quality or otherwise of the Content.
The use of the Site and the Content is entirely at your own risk. Changes are periodically made to the Site and the Content and may be made at any time.
Henne and its Personnel do not warrant that your access to the Site will be uninterrupted or that the Site will operate error free, that any defects will be corrected or that this Site and its servers are free of computer viruses and other harmful data, code, components or other material.
By accessing the Site, creating an account or placing an order through the Site you assume all associated risk, including but not limited to the risk to your computer, tablet, mobile device, software or data may be damaged by any virus or malicious bug transmitted by this website or any third party website.
By creating an account and becoming a member, you assume all responsibility for the security of your account. You agree to accept all responsibility for activities that occur under your account (e.g. orders placed by someone else using your account). Henne reserves the right to terminate your account without notice at its discretion.
13. Limitation of Liability
To the fullest extent permitted by law Henne, Henne’s Personnel and any third parties mentioned on the Site are not liable for any loss or damage whatsoever (including without limitation, direct, indirect, incidental, special and/or consequential damages or lost profits) resulting from any use or access of, or any inability to use or access the Site.
14. Lost & Stolen Packages
Australia Post may leave your parcel unattended at the delivery address provided, where deemed safe to do so. Once the parcel has been delivered and proof of delivery is recorded, responsibility for the parcel transfers to you. Henne is not liable for any loss, theft, or damage that may occur after delivery.
15. Miscellaneous
Henne is not liable, and any obligations it has are suspended, during the time and to the extent that Henne is prevented from operating due to a circumstance beyond the reasonable control of Henne including Force Majeure Events.If any provision of the Terms is found to be invalid or unenforceable by a court of law, such invalidity or unenforceability will not affect the remainder of the Terms, which will continue in full force and effect.
All rights not expressly granted in this document are reserved.
Henne may licence, subcontract and/or assign all or any part of its rights and/or obligations under these Terms without your consent. You cannot licence, subcontract or assign without the written approval of Henne.
The Terms are governed by and construed in accordance with the laws of Victoria, Australia. By accessing and using the Site, you agree to submit to the exclusive jurisdiction of the Courts of Victoria, Australia.
The information on this Site and the Terms has been prepared in accordance with Australian law, but may not satisfy the laws of other countries. If you reside in, or access this Site from, a country other than Australia (User Country), you acknowledge that:
- if the information and these Terms satisfy the laws of the User Country, then you are entitled to use and access the Site;
- if the information and these Terms do not satisfy the laws of the User Country, then this Site is not intended for your use and you are not entitled to rely on the information contained on this Site; and
- subject to above, you are responsible for compliance with the local laws of the User Country at all times when using the Site.
Last Updated: February 2026